You’ve got enough to deal with while running your small business. Keeping your computer networks and equipment up and running on your own doesn’t have to be on that list.
Managed IT service providers can cover everything from maintaining your hardware to troubleshooting email problems and protecting confidential data. They also go beyond simply fixing what’s broken, providing pro-active monitoring, analytics, and consulting.
Here are some considerations to help you begin choosing the right Managed IT provider for your business:
List Your Requirements
Begin at the beginning. Make a list of what IT services you need. Questions include how much you now spend on IT support, how many users you have, and where they are.
Do you have mobile users to support? Confidential data to protect? A heavily regulated industry with compliance considerations? (Experienced providers know how to navigate those waters and keep up with the changes for you.)
How about hardware? Do you have a lot of peripherals to support, like printers? How about business continuity and disaster recovery?
The best providers can help you answer these questions, and provide you the most efficient, effective package to meet those needs.
Get Real About References
References are critical, and any trustworthy provider will happily provide them. Try to find customers in the same industry as yours if possible. While most IT requirements are common to all enterprises, there are some industries that have unique considerations, particularly in financial services and healthcare. Conversely, it’s also wise to consider an MSP who serves multiple industries, because of the experience they’ve built dealing with a variety of situations.
Be sure to ask potential providers about staffing. How many people do they have? Is their service 24/7? What kind of certifications do they have?
Beyond the Basics
Increasingly, MSPs can provide services beyond simply keeping your network running. Most also offer other advanced data center services.
If you’ve been considering Managed IT Service but are unsure of how a Managed IT support package can benefit your business, let’s chat! We’re happy to show you how Bluheeler can help your business grow. Let’s schedule a quick chat today!